Order Cancellation FAQs
How can I cancel an order?
You can cancel your order directly from your confirmation email within one hour of placing it. Simply scroll to the “Changed your mind?” section and follow the cancellation link. If more than 60 minutes have passed, please email us at [email protected], and we’ll help you explore alternative solutions.
I accidentally canceled my order. Can I reinstate it?
If you canceled your order and wish to reinstate it, the quickest solution is to place a new order through the website. If you have any concerns, feel free to reach out to us at [email protected], and we’ll do our best to assist.
I canceled my order, but I’m not sure if it went through. Can you confirm it?
If you canceled your order through the confirmation email, you should receive an email confirming the cancellation. If you did not receive this email, please contact us at [email protected] with your original order number, and we will verify the status for you.
I don’t see the auto-cancel option. How can I cancel my order?
If your order was placed using a gift card or you do not see the auto-cancel option in your confirmation email, please contact us at [email protected] as soon as possible. Be sure to include your order number and details of your cancellation or change request so we can assist you promptly.
We’re here to help! If you have additional questions or concerns, don’t hesitate to reach out to us at [email protected].